The risk management center, staffed with a highly skilled and experienced team, determines the match schedules and betting odds for sports events. This process involves strategy development aligned with targeted payouts, using market data to guide decisions. In addition, the team is responsible for betting program preparation, as well as monitoring and trading activities to ensure the optimal execution and implementation of betting strategies.
Technological operations, with its qualified and expert staff, ensure 100% on-time sustainability of the Central Betting System.
In order to ensure the uninterrupted continuation of operations and customer satisfaction, a 7-day-a-week call center service is provided to all agents and players.
In order to provide the best service to its players, in addition to product development studies and managing the product portfolio, it also manages the advertising of the iddaa brand within the scope of marketing communication.
The main duties of channel management include expanding, managing, and developing both the stationary agent network across Turkey and the electronic channel, iddaa.com; ensuring the logistics operations for gaming materials; providing support services, including a helpdesk and maintenance services to the agents; and overseeing product development and marketing strategies for the iddaa.com platform.